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Customer Service Department
Contact Customer Service
Lori Beach, Customer Accounts Manager
To turn on, transfer or terminate utilities: (352) 728-9800 or
1-888-219-7185
To make a payment, retrieve balance or other account information (please have your account number available before call): (352) 728-9810
Go paperless: (352) 728-9800
After Hours Emergency Number For All Utilities: (352) 728-9830
Email: Email Customer Service
Office Hours: Monday thru Friday
8:00 a.m. to 4:30 p.m.
Directions: Click here for map. External Link

About Customer Service

The Customer Service Department can assist you with all utility billing and account information regarding electric, natural gas, water, wastewater, irrigation and solid waste. Representatives are available at City Hall, 501 W. Meadow St., from 8 a.m. to 4:30 p.m. weekdays. Call (352) 728-9800 for more information.