AGENDA MEMORANDUM

 

MEETING DATE:   September 25, 2006               

 

FROM:                       Bill Pfeilsticker, Finance Director

 

SUBJECT:                  Resolution authorizing execution of a 12 month lease for the Customer Services Center located at Lake Square Mall.

 

 

Staff Recommendation:

Staff recommends approval of the proposed resolution authorizing the Mayor and City Clerk to execute a 12 month lease with Lake Square Mall for commercial space to be utilized as a remote customer service facility. The term of the lease is October 1, 2006 thru September 30, 2007 and the rate is $862.50 per month.

 

Analysis:

The Lake Square Mall Customer Services Center provides easily accessible service to utility customers primarily living in the eastern part of the city.  The remote facility provides all of the same services now provided by the City Hall Customer Service Department as well as pick-up and drop-off library services.

 

Activity has increased each month since the annex opened April 11, 2005.  In the preceding 12 months, they handled 8,295 incoming phone calls and 6,512 walk-in customers and processed 5,174 over-the-counter payments. They also processed most of the mail payments received by the Customer Service Department totaling 31,664 payments. 

 

Options:        

1.   Adopt the resolution authorizing the lease with Lake Square Mall; or

2.   Such alternative action as the Commission may deem appropriate.           

 

Fiscal Impact:  The cost of the proposed lease will be included as an amendment to the 2006-07 Budget.

 

Submission Date and Time:    9/21/06 8:11 AM____

Department: ______________________

Prepared by:  __________________                     

Attachments:  Yes____   No ______

Advertised:   ____Not Required ______                     

Dates:   __________________________                      

Newspapers:

_________________________________                                                    

_________________________________           

Revised 6/10/04

 

Reviewed by: Dept. Head ________

 

Finance  Dept. __________________                                     

                              

Deputy C.M. ___________________                                                                         

Submitted by:

City Manager _______RS___________

 

Account No.  001-1334-513-44-10

 

Project No. _________________

 

WF No. ____________________

 

Budget _____$9,000___________

 

Available ___ $9,000___________

 

RESOLUTION NO._______________

 

A RESOLUTION OF THE CITY COMMISSION OF THE CITY OF LEESBURG, FLORIDA, AUTHORIZING THE MAYOR AND THE CITY CLERK TO EXECUTE A LEASE AGREEMENT WITH LAKE SQUARE MALL FOR MALL SPACE TO BE USED FOR A REMOTE CUSTOMER SERVICE FACILITY; AND PROVIDING AN EFFECTIVE DATE.

 

BE IT RESOLVED BY THE CITY COMMISSION OF THE CITY OF LEESBURG, FLORIDA:

 

            THAT the Mayor and City Clerk are hereby authorized to execute a lease agreement with Lake Square Mall whose address is 10401 US Highway 441, Leesburg Florida for commercial space in the mall to be used for a remote customer service facility. The term of the lease shall be October 1, 2006 thru September 30, 2007. 

 

             THAT this resolution shall become effective immediately upon adoption.

 

PASSED AND ADOPTED by the City Commission of the City of Leesburg, Florida, at a regular meeting held the 25th day of September 2006.

 

 

 

                                                                            __________________________

                                                                             Mayor

 

ATTEST:

 

 

__________________________

City Clerk